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Post by edehin on Jul 8, 2009 5:46:55 GMT -5
Hello. I have greymatter 1.7.1 and yesterday i was editing a close entry when suddenly it looked as if i lost my connection. When I opened again the "Edit Entry" window it was empty and all gone. The usual window where the entry list shows is suddenly really thin and empty. My entries are ther thoug in the archives it just seems to not be recognized, showed on the edit window... I don't know what to do. I use Vista. Please, help. The thing is that if you go to my blog www.shangaylily.com/diario you can see all the entries and the comments work. But if I go to the cpanel I can't see them and edit anything. I've tried to rebuild several times and D&R but in both cases happens the same, it never gets farder than 1/3 of the evolution bar and then it shows a blank page or a no conection page. I'm thinking of updating and finding if it would fix whatever got broken. Would that be a good idea? About my pearl is the version 5.8.8 Well I've succesfully updated to 1.7.2.3 but when i've tried to diagnostics&repair first and then rebuild everything it cuts and this message shows: Software error: An internal error has occured and the administrators have been notified. For help, please send mail to the webmaster (webmaster@shangaylily.com), giving this error message and the time and date of the error The thing is i can see all my entries but the entry selection still empty and the window is narrow and empty.
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Post by Carlos Phelps on Jul 10, 2009 21:07:04 GMT -5
Sounds like the gm-entrylist.cgi file was damaged, this file is a text file. You can use a text editor like Notepad to view, edit, or rebuild the file by hand if you are careful.
DO NOT USE WORD to edit or save the file, it will embed special character into the file which will have to be removed.
Best of Luck, Carlos
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Post by edehin on Jul 11, 2009 6:10:32 GMT -5
A million thanks Carlos. I've opened the entrylist with wordpad and, as you said, there's something wrong: it's empty. Since I had backups I checked an old entrylist and i discovered that it was full ot data with the entries. The thing is I don't know how to add the entries, well I can add manually the names and replicate more or less what I see in the old ones to put the ones between the data i see in those old ones and the recent. The thing is that i posted a new entry and it was added to the entrylist (actually is the only one that appears in the file) but the good nes is that it keeps the number order... i mean this one appears as entry #927 so it keeps track of the older entries. My worries are what if it is corrupted an it doesn't work. cause everytime I try to rebuild it breaks and shows the message of error with the software. Couldn't it be some broke code in another file? and last (sorry for all the questioning) how should i add the missing entries? since i see they are not in order in that old entrylist i opened. do i just replicate manually the order of this one for example' 301|Miss Shangay Lily|UTEROLANDIA: MONÓLOGO RIBONUCLEASA H Y QUIZÁS|07/14/06|04:39 PM|O|N|||no thanks again for teh assistanse, Carlos, I'm lost
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Post by edehin on Jul 11, 2009 15:50:34 GMT -5
Dear Carlos, really a thousand thanks for your assistance. It's been pivotal. Everything is OK now. After your indications I located two closes entries that caused the break in the rebuild and diagnostic process. They were the 661 & 662 and when I opened them with worpad I found one was empty and the other lacked some codes so I suppousse the software couldt resolve and that's why it collapsed and show the software error notice. I rescued the codes from a backup and simply copied it and ALAS! it worked... it rebuilt all and D&R. So It is working fine. Thanks a million.
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Post by Carlos Phelps on Jul 11, 2009 16:59:20 GMT -5
edehin,
You're welcome.
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